Porto Airport → Douro Valley

The route estimate is around 1 hour 45 minutes, but the exact estate matters. Pinhão and more remote quintas can require substantially longer than Régua. We confirm the route using your accommodation address; winding local roads and traffic can add time.

Request the stop before booking so we can check the route, waiting time and total price. Tastings, lunch and supplier reservations are separate unless expressly included. After a flight, leave a generous margin before any timed visit.

Yes, request a separate chauffeur service with your hotel, chosen quintas and reservation times. We will check the driving and visit schedule before confirming it.

Share your flight number when booking so we can monitor its arrival. Airport transfers include 60 minutes of waiting. If immigration or baggage collection takes longer, contact our team so we can confirm the available arrangements. Request a personalised name sign at booking at no extra charge.

Tell us the number of passengers, large suitcases, cabin bags and any pushchair or golf equipment. Seating capacity alone does not guarantee luggage space. We will confirm the appropriate Mercedes category for your group; request child seats with the ages of the children before travel.

Vehicles with capacity for up to 7 passengers: 100% refund with at least 48 hours’ notice; 50% refund from 24 to less than 48 hours; no refund with less than 24 hours’ notice or for a no-show. Other vehicles are subject to prior verification, with terms confirmed before booking. Notice is measured before the scheduled service start time. The rule depends on vehicle capacity, not the number of passengers in the booking. Something unexpected happened? Talk to us and tell us what happened. We review each situation individually; any exception is confirmed in writing. Any specific conditions for tickets or third-party services are disclosed before payment.